Privacy Policy

About this Privacy Policy

Corgibet Casino respects the privacy of players in Australia and aims to handle personal information in a clear, careful and responsible way. This policy describes the types of information an online casino site may collect, the purposes for which that information is used, how it may be shared, and the choices available to you.

This policy applies to information collected through the Corgibet Casino website, account services, customer support channels and related online interactions. Some information is needed to provide the services you request. Other information may help us keep the website secure, understand how it is used and communicate with you about your account or relevant updates.

By using the website, you should read this policy together with any other notices shown during registration, account verification, payments or marketing preferences. Where you provide information about another person, you should have permission to do so and should make sure they understand how their information may be handled.

This policy may be updated when our services, systems or privacy practices change. The latest version will be made available on the website. If an update is important, we may also provide notice through an account message or another appropriate channel.

Information we may collect

The information handled by an online casino site depends on how you use the services and the information you choose to provide. It may include information that identifies you directly, information connected with your account and technical information about the device or browser used to access the website.

Account and contact information

• Your name, date of birth, residential details and other registration information.
• Your username, account preferences, security details and records of communications with support.
• Your telephone number or email address if you provide them for account, security or service communications.
• Information about your responsible gambling preferences, account settings or restrictions where relevant to the services.

Verification and compliance information

To help verify identity, protect accounts and prevent misuse, we may handle information from identity or age verification documents. This can include document details, images, verification results and information used to assess whether an account is genuine and eligible to use the services. We may also record information needed for anti-fraud, security, financial crime prevention and other compliance checks.

Payment and transaction information

We may handle records about deposits, withdrawals, wagers, account balances, payment methods and transaction history. Payment providers may process sensitive payment details directly. We may receive confirmation, reference information and other details needed to complete or reconcile a transaction, provide support and identify unusual or unauthorised activity.

Technical, device and usage information

When you use the website, we may collect technical information such as your IP address, browser type, device type, operating system, language, approximate location, access times, pages viewed and information about how you interact with the site. We may also receive information from cookies and similar technologies. This information can help with website operation, security, troubleshooting, performance and service improvement.

How information is used and shared

Personal information is generally used for purposes connected with operating an online casino service and managing the player relationship. Depending on the circumstances, this may include the following:

• Creating, maintaining and securing your account.
• Processing deposits, withdrawals and other account transactions.
• Verifying your identity, age and account information.
• Carrying out anti-fraud, anti-money laundering, security and risk checks.
• Providing customer support, responding to questions and resolving complaints.
• Sending service messages about your account, transactions, security or important changes.
• Managing responsible gambling tools, preferences and account restrictions.
• Monitoring website performance, fixing errors and improving features and usability.
• Understanding general usage trends and keeping records needed for business, security and legal purposes.
• Sending marketing communications where permitted and where you have given any required consent or otherwise have a valid preference.

We may share information where this is reasonably necessary to provide the services, protect players and the website, complete transactions or meet legal and regulatory obligations. This may include sharing relevant information with payment providers, identity and verification services, technology providers, customer support providers, fraud prevention services, professional advisers and other service providers acting on our behalf.

Information may also be disclosed where required to respond to a lawful request, enforce website terms, investigate suspected fraud or misuse, protect rights and safety, or support the resolution of a dispute. We do not suggest that every provider will receive all information. Access should be limited to information needed for the relevant purpose.

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These steps may include access controls, secure systems, monitoring, staff procedures and the use of appropriate technical safeguards. No online service can guarantee that information will always be completely secure, so you should use a strong password, keep account details confidential and contact support promptly if you suspect unauthorised activity.

Cookies, storage and retention

Cookies and similar technologies

Cookies are small files or similar technologies that can be stored on your device when you visit a website. They may be used to remember sessions, keep account functions working, support security, save preferences, understand website usage and help provide relevant communications. Some cookies are essential for core functions, while others help with performance, analytics or marketing.

You can manage or restrict cookies through your browser settings. If you block or delete certain cookies, some website features may not work as intended, and you may need to enter preferences or account details again. Browser settings differ, so you should check the help information for your chosen browser or device.

Retention of information

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including providing services, handling disputes, maintaining security, preventing fraud and meeting legal, accounting or record-keeping requirements. The length of time depends on the type of information and the reason it was collected.

Closing an account does not always mean that every record can be deleted immediately. Some account, identity, transaction, security or compliance records must be kept for a period required by law, even after an account is closed. When information is no longer needed, it should be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy rights and requests

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights may include requesting access to your information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information that is no longer needed, and withdrawing consent to marketing communications.

To exercise your data rights or ask a privacy question, contact support@corgibetcasino.wtf. Please describe your request clearly and include enough information for us to understand which account or records it concerns. We may need to confirm your identity before providing information or making changes, particularly where the request involves account security or sensitive documents.

• Access: ask for a copy or summary of personal information held about you, subject to applicable exceptions.
• Correction: tell us which information is inaccurate, out of date or incomplete and provide the correct details where appropriate.
• Deletion: request removal of your personal information where it is no longer required or where deletion is otherwise available. Some information may need to be retained for legal, security or record-keeping reasons.
• Marketing consent: withdraw consent to marketing at any time by contacting support@corgibetcasino.wtf or using an unsubscribe or preference option included in a marketing message.

Withdrawing marketing consent will not normally affect essential service communications, such as messages about account security, transactions, verification, responsible gambling settings or important changes to the services. You may still receive those messages when they are needed to manage your account.

We aim to handle privacy requests fairly and within a reasonable timeframe. If a request cannot be completed, or can only be completed in part, we will generally explain the reason, subject to security, confidentiality and legal restrictions. You should contact us first if you have a concern about how your information has been handled so that the issue can be reviewed.